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As you put together a list of viable candidates for interviews, remember that phone screening works as one very helpful part of the process. Consider it as an integral connection between looking at resumes and cover letters, and bringing people in for in-person interviews. When done correctly, phone screening helps cut down on time and… Read more »

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While the percentage ranges from 93% to 55%, the fact remains that a significant part of our communication has nothing to do with our words; nonverbal communication makes up a significant part of the message we send to others, either intentionally or unintentionally. And while most job seekers understand the basics of proper body language… Read more »

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Once you’ve got your final few candidates narrowed down, you have one more significant step to take: checking references. Some may believe that a thorough resume once-over and in-person interview will give you the majority of the information you need and that they need to only do a cursory reference check or consider it a… Read more »

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Whether it’s tax season, the winter holidays, or summer break, chances are good that you have your busy seasons and you need some extra help to manage that upswing in business. If you take some steps and precautions now, you’ll have strategies in place to face your coming season with a little more organization and… Read more »

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In terms of administration, can a manager lead well? Can a leader manage others competently? Some professionals look at managers and leaders as mutually exclusive terms, thinking of them as having different qualities and duties. But some claim they overlap — in other words, it’s entirely possible to be both a manager and a leader…and… Read more »

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When you look at employee retention rates at your company, how do you fit in compared with others in your field or your geographical area? If you want to know why employees leave, it helps to conduct a proper exit interview to find out the reasons — receiving honest, open feedback can help you change… Read more »

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As an employer in this economy, you know it’s not unusual for candidates to have resumes with work gaps. Unemployment has hit many, and not everyone goes straight from one job to another. However, it helps to do you due diligence in discussing said gaps with candidates. Their resumes, combined with their responses, will give… Read more »

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Job candidates know that they need to have a solid online presence and use it well, but what about the employer and the company’s presence on the web? Bear in mind that the Internet face you present to candidates can attract or keep away the candidates you hope to bring in. Read on to learn… Read more »

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Now that the list has narrowed down, the resumes vetted, the questions asked, the pertinent documents signed, and the hands shaken, it’s time to begin the extremely important process of onboarding the newest hire. What can HR do to best acclimate a worker and get him socialized to the inner workings and performance requirements of… Read more »

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Once you have your chosen employees hired and in place, you have two aims: keep them there and encourage them to stay actively involved on the job. If you want to create a base of quality employees around for the long term and continue improving your business, you need to focus on retention and engagement… Read more »

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